TeamViewer QuickSupport Remote Assistance
We will use this to connect to your computer to remotely control it so that we can better assist you. This application does not install anything on your computer. It is designed to only allow incoming connections while the application is running.Follow these steps to receive remote assistance:
- Call our Helpdesk at (949) 824-5476
- When directed by us, click the above link to download the TeamViewer QuickSupport application
- After downloading the file, locate it on your computer and run it by double-clicking it.
- After a few seconds it will display an ID number and password. Read these numbers to us over the phone.
- When we are finished assisting you, you can simply close the TeamViewer application to close the remote connection.