Remote Assistance with Zoom or Chrome Remote Desktop
We can connect to your computer to remotely help you using Zoom or Chrome Remote Desktop.
Follow these steps to receive remote assistance:
- Call our Helpdesk at (949) 824-5476
- When directed by us, connect to our Zoom meeting or navigate to https://remotedesktop.google.com/support with the Chrome browser.
- If using Chrome Remote Desktop:
- Click "Generate Code" and tell us the 12-digit access code over the phone.