Remote Assistance with Zoom or Chrome Remote Desktop


We can connect to your computer to remotely help you using Zoom or Chrome Remote Desktop.

Chrome Remote Desktop installation instructions: Windows  |  Mac 

Follow these steps to receive remote assistance:

  1. Call our Helpdesk at (949) 824-5476
  2. When directed by us, connect to our Zoom meeting or navigate to with the Chrome browser.
  3. If using Chrome Remote Desktop:
    • Click "Generate Code" and tell us the 12-digit access code over the phone.


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